At Prathnakart, we are committed to ensuring that your shopping experience is smooth and convenient. Below is our detailed shipping policy to give you a clear understanding of how we process and deliver your orders.

1. Shipping Charges

• Standard Shipping: We offer free standard shipping on all orders above ₹500 within India. Orders below this threshold are subject to a shipping fee of ₹50.
• Express Shipping: For faster delivery, express shipping is available at a flat rate of ₹150, regardless of order value.

2. Shipping Locations

• We currently deliver across all major cities and towns in India.
• If your location is remote, additional time may be required for delivery, but we will do our best to ensure timely shipping.

3. Delivery Time

• Standard Shipping: Orders typically take 5-7 business days for delivery.
• Express Shipping: Orders will be delivered within 2-3 business days.

Please note that delivery times may be impacted by holidays, strikes, or unforeseen circumstances.

4. Order Processing Time

• Orders are processed and dispatched within 1-2 business days after confirmation. You will receive a tracking number as soon as your order is shipped.

5. International Shipping

• At this time, we do not offer international shipping. We only deliver within India.

6. Tracking Your Order

• Once your order is shipped, you will receive an email or SMS with a tracking link. You can use this to monitor your shipment in real-time.

7. Delays

• If we anticipate any delay with your order due to high demand, stock issues, or external factors, we will notify you as soon as possible and work to resolve the issue quickly.

8. Returns & Refunds

• For information on returns and refunds, please refer to our Return Policy.

Thank you for shopping with Prthnakart! We strive to provide fast, reliable, and secure delivery for every order.